With Direct EDI, Inc. Managed Services, you do not need to have an EDI professional on-staff to ensure that every part of your EDI solution works perfectly and to trouble-shoot when there is a problem. You get a team of Direct EDI, Inc. professionals to work on your EDI solution.
Direct EDI, Inc. understands that every company has their own unique EDI system from how they use it, the enabled Trading Partners to how it may be integrated with their own ERP. With Managed Services, you get the help you need now and extra services to ensure your EDI transactions flow seamlessly.
Ongoing support is the foundation of our Managed Services. Our experienced and professional EDI coordinators will assist you with all your EDI questions and concerns, from "where did my PO go?" to "how do I create an invoice?" we will help you with every step of the way. Need to enable a new trading partner or want to add a new document to your EDI translation solution? Relax, we have you covered.
Additionally, our EDI coordinators will actually monitor your EDI processes, to ensure your data is successfully processed. If there is a problem, they will troubleshoot that immediately to determine the cause and resolve the issue. This includes determining that all EDI data has been successfully entered to verifying all values match. Ensuring that your EDI transactions continue to flow successfully is the objective of our EDI coordinators.
Would you like a custom EDI report? With Direct EDI, Inc. Managed Services – you decide what type of reporting you would like and in what format and that will be created for you on a timescale you determine.
Real-time solutions for real-time transactions. Direct EDI, Inc. Managed Services, the next evolution in customer care.
Call one of our helpful sales specialists today to discuss how Managed Services can help you at (858) 751-2626 xt. 1.
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