Major Retailer's EDI Department Challenges Revealed

Today, we were talking with A Top 5 Major Retailer and they shared with us two surprising insights about their systems and their daily interactions that “jam up” their EDI processes – a community of 6,000+ vendors.

Issues Reported by A Top 5 Major Retailer

• Our entire EDI system can be brought down by a single character " ~ ". When Our AS2 Software receives an EDI document with a missing segment separator " ~ " in the ISA segment it crashes the AS2 system and all data stops flowing. Thousands of Vendors are not able to send us their documents nor can we send any documents out. While this can impact thousands of vendors at the same time, a single hour of down time seems like days.
• From the mouth of the EDI Coordinator/Detectives/Babysitters/Negotiators/...... We support thousands of vendors and I just "Love" it when one calls in and expects me to know them by company name. It's not easy to locate a vendor in a system by company name when are sifting through more than 6,000 active vendors. Half of my time on the phone is spent listening to dead silence while the person on the other end locates the vendor number or an ISA ID as I go through a list of 200 Apex Inc. and Apex LLC. entries and typically, 30 minutes later I find myself explaining the difference between "Inc." and "LLC"....

Expert Advise by: Steve Slavutskiy, Director of Enterprise Services

Managing Direct Connect operations inside your internal EDI department was a noble idea as a response to exuberant transactional charges that existed in a traditional VAN model. However, the cost of maintaining connectivity with hundreds of vendors does not leave any savings gained from elimination of VAN traffic. When the business documents are not flowing via VAN they flow in a black-box. There is no easy visibility to what happens with data when it fails. There is no easy way to locate a missing document, and that’s just the laundry list of issues before the data even makes it to production environments. What if bad data propagates amongst several internal systems? Hundreds of collective hours are spent every time it happens.

Consider Outsourcing your Direct Connect Operation to Direct EDI, Inc. Our Direct Connect Manager that has the following capabilities:

• Sheds light into your direct connect traffic
• Shares an interface with hub and each individual Trading Partner.
• Validates EDI-data, based on Trading Partner Maps in production Environment
• Monitors and Notifies both parties as Exceptions occur
• Monitors and Notifies both parties about missing or rejected Acknowledgements
• Provides interface to troubleshoot and analyze error handling, missing documents

Reprinting this content in its entirety or quoting an excerpted content is allowed as long as you follow this simple republishing procedure: You must include attribution to Direct EDI, Inc., and the following copy in no smaller than 10 point font: “This article appears courtesy of Direct EDI, Inc. For additional information and the most up-to-date content visit http://www.directedi.com.”

In-House EDI Part 2: Enablement Alternatives, It's a Whole New World! NOVEMBER 19

Designed for larger retailers and manufacturers, this webinar shows you new tools and strategies to help you succeed in vendor enablement - whether your goals are to simply provide EDI information to your vendors, get your vendors into production quickly or to issue EDI requirements…or anything in between. Learn how to communicate and motivate your vendors through a selection of products, services and strategies that deliver on your company’s EDI objectives. Part 1 is not a prerequisite.

Register Today! 

BT EDI*Net Customers Look to Direct EDI in Wake of BT’s Service Closure

BritishTelecom EDI*Net Customers Look to Direct EDI in Wake of BT’s Service Closure – Now Connecting with 1,000’s of Retailers and Manufacturers

San Diego--(BUSINESS WIRE)—Direct EDI, Inc., the leader in hosted EDI and global data integration services, announced today that BT customers can migrate hassle-free to Web EDI without interruption to their Electronic Data Interchange. Direct EDI currently connects thousands of retailers and manufacturers in the global supply chain community and supports international EDI standards including Tradacom and Edifact. European customers will be supported by EDI specialists in both Direct EDI’s European Office and the United States.

“Transitioning to Direct EDI is a natural path for BT customers,” stated Michael Davidovich, CEO and Founder, Direct EDI. “Our extensive global supply chain community connects thousands of trading partners. Businesses needing EDI services find a complete offering with us – from EDI integration to hosted EDI. Most importantly, BT customers will find our Web EDI service affordable, intuitive and easy-to-use, so they can be up-and-running fast.”

With multiple offices worldwide, Direct EDI can offer BT customers the extensive service and technical support they need for operation success. Direct EDI does not charge Web EDI customers for technical support. Michael stressed the value of customer service saying, “Our goal is to be there for BT customers, every step of the way.”

About Direct EDI
Direct EDI’s Supply Chain Community provides EDI services and EDI software solutions for thousands of retailers, manufacturers, and service providers. These services include: EDI service provider, EDI Testing, Data Integration, Outsourced EDI, Automated EDI Testing, and Vendor Managed Inventory, and EDI Enablement.

Contact Direct EDI, Inc. today and we’ll take care of the rest. (858) 751-2626 ext. 1.

sales@directedi.com
(858) 751-2626 ext. 1

Media contact
Jennifer Jansen
(858) 751-2626 ext. 535

Web EDI Solutions powered by Direct EDI

Web EDI is the right choice for small to medium sized businesses and scales to meet the needs of global enterprise. Web EDI offers an easy, affordable EDI solution with one-stop access to all major retailers and businesses. Web EDI is appropriate for suppliers across industries, from manufacturing and wholesale to retailers, and service providers.

Web EDI Benefits-at-a-Glance:
• Simple to implement
• No costly software or installation fees
• Free technical support
• Access one or all of your retailers through one EDI solution
• Flexible payment options such as Pay-Per-Use
• Rapid implementation
• Instant order notification
• Guaranteed compliance with all required documents

Web EDI Features Inherently User-Friendly. View detailed features.
Unlike other solutions, Web EDI goes beyond simple EDI compliant standards to eliminate errors that can lead to costly charge backs and wasted time. Our step-by-step EDI validation matches your vendor documents against both standard EDI guidelines and your retailer's unique guidelines and business requirements. Should any documents not meet the validation requirement, the system automatically shows you where and how to correct the information.
Web EDI is a do-it-yourself EDI solution, and has helped 1,000's of vendors connect with retailers.
View our Retail Trading Partners now.

Call one of our helpful sales specialists today to discuss your EDI needs at (858) 751-2626 ext. 1.

EDI Enablement Services

Wide Selection of EDI Enablement Options To Fit Your Goals

Direct EDI's 100% Partner Enablement gets your entire trading community EDI compliant – fast, and at no cost or hassle to you! Direct EDI removes business, financial, and technical barriers for your suppliers and facilitates acceptance of EDI purchase order and invoicing enablement initiatives. Our dedicated EDI enablement team leverages our proven enablement strategies, and a non-exclusive supplier approach, to ensure each of your suppliers is EDI compliant.

View Our Vendor Enablement Plans Now!

Robust Enablement Features:

• Professional Enablement Plans – unprecedented value for you, and your suppliers!
• Comprehensive Enablement Solutions – from EDI set up and trading in minutes to comprehensive testing
• Easy-to-Use Supplier Solutions - get hard to reach suppliers EDI compliant with Web EDI
• Risk-Free Enablement – no cost, no additional staff, no drain on resources
• Clear Visibility to Campaign Success – metrics are available every step of the way
• Scalable Testing Platform – tier 1 to the smallest suppliers are tested in just days via automated testing
• Dedicated and Professional EDI Team – optimizes each supplier contact
• One-of-a-Kind Business Rules Testing – reduces shipping and other costly errors
• More than Just EDI – Direct EDI is the only EDI provider offering eCatalog enablement during EDI enablement

Direct EDI will gladly test suppliers with existing EDI capabilities, while suppliers needing a quick, easy EDI solution often request our SaaS solution, Web EDI. Once with our Web EDI service, many suppliers continue to add more trading partners to their Web EDI account.

Direct EDI cares about your trading parnters’ – and it shows.

• Easy-to-use, web-based EDI solution
• No IT or software costs
• Free, U.S.-based support
• eCatalog available through a single set up
• Dedicated EDI Team
• Seasonal to Large Volume Options

From the first contact letter to the last Supplier tested, we’ll share with you each communication your supplier receives, and provide metrics throughout the enablement period. We’re confident your suppliers will be EDI compliant quickly - from Tier 1, to Tier 2, to Tier 3.

Direct EDI is an EDI leader in all aspects of EDI services and solutions.  Let us help you enable paperless invoicing, get set up with EDI, or integrate your EDI with backend systems such as logistics software and ERP accounting systems.

In-house Automated Vendor Testing

EDI Teams: Accelerate Your EDI Compliance Testing

Designed by our team of Web EDI experts, our Automated Vendor Testing raises the bar on accuracy and efficiency in managing the in-house compliance testing of your vendors. Automated Vendor Testing eliminates the manual collection and management of EDI testing documents across buyers, accounts payable, warehouse management and IT, and significantly reduces time spent emailing your vendors. Using a live testing environment, Automated Vendor Testing is available 24/7 and tests each EDI document. Should a document fail compliance the vendor is notified real-time of the failure and the cause of the failure – all without interacting with your EDI team. Automated Vendor Testing virtually eliminates paper purchase orders and invoices, and significantly reduces costs of managing the EDI compliance process all while dramatically improving the vendor and your experience.

... and Cut The Number of Vendor Communications by 20 Fold!

Through the use of its exclusive rules-based form system, Automated Vendor Testing guides your vendors through a step-by-step process and nearly eliminates calls and emails to your in-house enablement team. Triple-redundancy logic crosschecks final documents against original purchase orders, previous documents, and applicable business rules. The testing accuracy is greatly improved, while reducing your vendors' chargeback exposure and compliance costs. The system is flexible and powerful enough to support almost any business process required for retailers, business service providers, wholesalers, distributors, and any other business with paperless purchase order and e-invoicing needs.

Request a demonstration now

In-House EDI Part 2: Enablement Alternatives, It's a Whole New World!

FREE - Oct. 29
1:30PM ET/ 10:30AM PT

Designed for larger retailers and manufacturers, this webinar shows you new tools and strategies to help you succeed in vendor enablement - whether your goals are to simply provide EDI information to your vendors, get your vendors into production quickly or to issue EDI requirements…or anything in between. Learn how to communicate and motivate your vendors through a selection of products, services and strategies that deliver on your company’s EDI objectives.

Part 1 is not a prerequisite.

REGISTER for the Webinar Here.

View All Direct EDI Webinars.

www.directedi.com
T: 858-751-2626

Vitamin Shoppe Joins Direct EDI’s Supply Chain Community Connecting With 1,000’s of Retailers and Manufacturers!

Direct EDI, a leading provider of EDI services and solutions located in San Diego, CA, today announced that Vitamin Shoppes is now available for EDI connectivity through Direct EDI’s Web EDI system. Vendors looking for easy and affordable Web EDI and excellent customer service can contact Direct EDI for immediate set up on the Web EDI system.

The following features are included with a Web EDI service free of charge:

• Email notification for incoming documents.
  
• Printer friendly Excel versions of Purchase Orders.
  
• All optional EDI transactions for sales reporting, inventory levels, etc.
  
• On demand invoice summary report.
  
• Storage and archiving of all EDI documents.
  

Vitamin Shoppe requires the following documents be sent via EDI:

• 810 Invoice
  
• 850 Purchase Order
  
• 855 Purchase Order Acknowledgment
  
• 856 Advance Ship Notice
  
• 860 Purchase Order Change Request
  

Direct EDI’s Supply Chain Community provides EDI services and EDI software solutions for thousands of retailers, manufacturers, and service providers via Web EDI, EDI Integration, Outsourced EDI, Automated EDI Testing software, and EDI enablements.

Contact Direct EDI, Inc. today and we''ll take care of the rest. (858) 751-2626 x 1.

sales@directedi.com
(858) 751-2626 ext. 1

Media contact
Jennifer Jansen
(858) 751-2626 ext. 535

In-House EDI Part 1: New Tools To Accelerate On Boarding Your EDI Vendors

Thursday, October 29, 2009 10:30 AM - 11:30 AM PDT

Finally! The right tools to get your EDI job done - faster! For the first time ever, you will see what all the buzz is about - Automated EDI Testing by Direct EDI. This can't miss webinar is designed just for larger retailers, grocers and manufacturers who want to keep in-house control of their EDI testing.

You'll experience first-hand how this tool can dramatically decrease the time and communications required for testing and significantly increase your accuracy.

About the guest speaker:
Eric Linxwiler has implemented EDI enablement solutions, both in-house and outsourced, for large organizations across the US and Canada. His dynamic personality brings to life online demonstrations while deep industry expertise provides insights and trends across EDI and supply chain. Eric is the Director of Sales with Direct EDI.

Sign up for this free 30-minute presentation and 15-minute open Q&A webinar now.

Who's Minding the Store? The importance of Vendor Management...

James Lewis, former JC Penney buyer, and CEO & Founder Enhanced Retail Solutions, highlights a growing trend spurred by Wal-Mart’s approach to vendor participation in analyzing and acting on retail sell through information. See how EDI 852 POS data can be transformed into useful sales information that was previously unattainable to large and small vendors. Jim is a former JC Penney buyer. He managed or bought key categories in Men's, Children's and Home Textiles throughout his 15 year career. Jim has been featured in Apparel, Home Textiles and Licensing publications and has conducted seminars at industry associations and trade shows including MAGIC. Jim was recently honored to conduct a seminar at his alma mater, The University of Florida, at the Miller Center for Retailing.

Watch the Webinar: http://www.youtube.com/watch?v=OvRfz4QW0sc

Proven Strategies To Reduce Chargebacks

Michael Kotoyan, co-founder of the EDI Academy, provides must-know strategies to master your customer's requirements, conduct training and simulation runs and setting up alert systems are just a few things you can do to prevent chargebacks. Sign up for the webinar and learn about the strategies you can use to fight chargebacks!

Watch the webinar: http://www.youtube.com/watch?v=RttZoYCjISg

Electronic Data Interchange: EDI Translator & EDI Integration

Full or Partial Outsourcing Available

You should contact us immediately if your business is suffering from lack of resources and errors due to data re-keying, or cumbersome processes. Direct EDI offers powerful solutions and exceptional outsourced EDI services for businesses needing to grow their business without growing headcount!
Better Than an In-House EDI Translator!

Universal Hosting Translator and Integrated EDI with Full or Partial Outsourced EDI Support

Get the advantage of integration and data translation through the blending of Direct EDI, Inc.'s Integration and Hosted Translation services.

Direct EDI provides your data in any form you want, when you want it, with the added bonus of having your EDI data automatically fed into your ERP or accounting solution. These services form a simple and efficient solution, so keying data becomes an activity of the past and automated data input is the future.

Outsourced EDI can manage all or some of your EDI needs. Direct EDI, Inc.'s Outsourced EDI ensures you remain compliant and meet all your Trading Partners EDI requirements. Compliance and connection worries fade, so you can focus on what you do best, your business.

Common EDI outsourcing requests:

• Streamline logistics and EDI software or processes
• Custom application-to-application integration across ERP, middleware, logistics, EDI, home-grown solutions and more
• Daily EDI management

Custom EDI Integrations with ERP Accounting software like:

• Great Plains
• MAS500
• SAP
• Solomon

By outsourcing your EDI technology to Direct EDI, you can be confident your EDI needs are in safe hands, freeing up valuable time and resources to focus on core competencies.

EDI Integration includes Enterprise Services, where we solve your EDI problems automatically. If you ever have a question just pick up the phone and call your dedicated EDI expert.

To learn more about Direct EDI's Outsourced EDI Solution, call one of our helpful EDI Solution Specialists Today at (858) 751 – 2626 ext. 1

Direct EDI is an EDI leader in all aspects of EDI services and solutions. Let us help you enable paperless invoicing, get set up with EDI, or integrate your EDI with back end systems such as logistics software and ERP accounting systems.

Direct EDI Realizes 51% YTD Growth at End of Q3

Direct EDI, Inc., a leading EDI solutions and services provider, today announced another record-breaking quarter for growth, despite the slow economy. Total number of customers has increased 51% YTD, a claim not many businesses are able to make in this slow economy. Direct EDI’s sustained growth is over 40% for two consecutive years. Success is attributed to easy-to-use products and extensive supply chain networks, making it easy for businesses of all sizes to use one EDI provider for all their needs including: EDI on boarding, EDI testing, and EDI software application integrations. Economic conditions and social responsibility, such as green initiatives, play roles in overall category growth.

In the last 6 months alone Safeway, Orchard Brands, SP Richards, and CVS Pharmacies turned to Direct EDI for strategic and professional EDI implementation. The results were unprecedented EDI compliance with their entire trading communities. Find out how Safeway and Direct EDI partnered to help 592 vendors reach EDI compliance in less than 30 day, contact Direct EDI at 858-751-2626 x 1.

"Direct EDI delivered very solid quarterly and annual results in a challenging economic environment, as we continued our focus on disciplined execution and our customers'' success," said Michael Davidovich, Founder and CEO, Direct EDI. "We are confident in our strategic position in the supply chain and in developing industries. We saw a number of positive signs this quarter in the economy and in our business, especially comparing our sequential quarter-over-quarter customer acquisition trends."

Direct EDI helps organizations reach paperless transactions across supply chain and expense vendors through an assortment of EDI solutions that remove traditional barriers to paperless transactions like cost, technical capabilities, and under-resourced departments. Now, businesses of all sizes can realize the benefits of EDI and take a leading role in reducing its business’s carbon footprint. Direct EDI’s solutions fit business needs targeting industries like retailers, grocers, manufacturing, nonprofits and service providers. Web EDI is a software-as-a-service (SaaS) and minimizes the strain on IT departments while connecting all points of the supply chain community via the Web, making it cost-effective for merchandise suppliers and expense vendors of any size to adopt EDI.

Businesses needing EDI to meet customer requests for EDI compliance can be up and running in just days, with Direct EDI’s web-based solution.

The following features are included with a Web EDI service free of charge:
Free U.S.-based support
Email notification for incoming documents
Printer friendly Excel versions of Purchase Orders
All optional EDI transactions for sales reporting, inventory levels, etc.
On demand invoice summary report
Storage and archiving of all EDI documents
About Direct EDI, Inc.
Direct EDI, Inc. (www.directedi.com) is a provider of online solutions and services for EDI compliance, helping companies achieve 100% paperless invoicing. Direct EDI solutions join together a team of industry experts and the most advanced technology available in the market. The result is a set of cost-effective, easy-to-use solutions for EDI compliance that improve workflow and efficiency, while reducing purchase order and invoicing delays.

Media Contacts:
Jennifer Jansen, Marketing Director, 858.751.2626 ext. 535

Outsourcing Fulfillment and Integrating EDI as a Strategic Weapon

Outsourcing Fulfillment and Integrating EDI as a Strategic Weapon

Presented by John Boresi, VP Sales with Prolog Logistics, and Michael Minton, Enterprise Sales Integration with Direct EDI.

This is a "can't miss" opportunity for any organization contemplating an outsourced fulfillment or EDI solution.

www.directedi.com

EDI Translator & EDI Integration

Electronic Data Interchange: EDI Translator & EDI Integration
Full or Partial Outsourcing Available

You should contact us immediately if your business is suffering from lack of resources and errors due to data re-keying, or cumbersome processes. Direct EDI offers powerful solutions and exceptional outsourced EDI services for businesses needing to grow their business without growing headcount!

Better Than an In-House EDI Translator!
Universal Hosting Translator and Integrated EDI with Full or Partial Outsourced EDI Support

Get the advantage of integration and data translation through the blending of Direct EDI, Inc.'s Integration and Hosted Translation services. Direct EDI provides your data in any form you want, when you want it, with the added bonus of having your EDI data automatically fed into your ERP or accounting solution. These services form a simple and efficient solution, so keying data becomes an activity of the past and automated data input is the future.

Outsourced EDI can manage all or some of your EDI needs. Direct EDI, Inc.'s Outsourced EDI ensures you remain compliant and meet all your Trading Partners EDI requirements. Compliance and connection worries fade, so you can focus on what you do best, your business.

Common EDI outsourcing requests:

• Streamline logistics and EDI software or processes
• Custom application-to-application integration across ERP, middleware, logistics, EDI, home-grown solutions and more
• Daily EDI management

Custom EDI Integrations with ERP Accounting software like:

• Great Plains
• MAS500
• SAP
• Solomon

By outsourcing your EDI technology to Direct EDI, you can be confident your EDI needs are in safe hands, freeing up valuable time and resources to focus on core competencies.

EDI Integration includes Enterprise Services, where we solve your EDI problems automatically. If you ever have a question just pick up the phone and call your dedicated EDI expert.

To learn more about Direct EDI's Outsourced EDI Solution, call one of our helpful EDI Solution Specialists Today at (858) 751 – 2626 ext. 1

Direct EDI is an EDI leader in all aspects of EDI services and solutions. Let us help you enable paperless invoicing, get set up with EDI, or integrate your EDI with backend systems such as logistics software and ERP accounting systems.

Managed Services - Direct EDI

With Direct EDI, Inc. Managed Services, you do not need to have an EDI professional on-staff to ensure that every part of your EDI solution works perfectly and to trouble-shoot when there is a problem. You get a team of Direct EDI, Inc. professionals to work on your EDI solution.

Direct EDI, Inc. understands that every company has their own unique EDI system from how they use it, the enabled Trading Partners to how it may be integrated with their own ERP. With Managed Services, you get the help you need now and extra services to ensure your EDI transactions flow seamlessly.

Ongoing support is the foundation of our Managed Services. Our experienced and professional EDI coordinators will assist you with all your EDI questions and concerns, from "where did my PO go?" to "how do I create an invoice?" we will help you with every step of the way. Need to enable a new trading partner or want to add a new document to your EDI translation solution? Relax, we have you covered.

Additionally, our EDI coordinators will actually monitor your EDI processes, to ensure your data is successfully processed. If there is a problem, they will troubleshoot that immediately to determine the cause and resolve the issue. This includes determining that all EDI data has been successfully entered to verifying all values match. Ensuring that your EDI transactions continue to flow successfully is the objective of our EDI coordinators.

Would you like a custom EDI report? With Direct EDI, Inc. Managed Services – you decide what type of reporting you would like and in what format and that will be created for you on a timescale you determine.

Real-time solutions for real-time transactions. Direct EDI, Inc. Managed Services, the next evolution in customer care.

Call one of our helpful sales specialists today to discuss how Managed Services can help you at (858) 751-2626 xt. 1.

EDI Enablement Services

Wide Selection of EDI Enablement Options To Fit Your Goals

Direct EDI's 100% Partner Enablement gets your entire trading community EDI compliant – fast, and at no cost or hassle to you! Direct EDI removes business, financial, and technical barriers for your suppliers and facilitates acceptance of EDI purchase order and invoicing enablement initiatives. Our dedicated EDI enablement team leverages our proven enablement strategies, and a non-exclusive supplier approach, to ensure each of your suppliers is EDI compliant.

View Our Vendor Enablement Plans Now!

Robust Enablement Features:

• Professional Enablement Plans – unprecedented value for you, and your suppliers!
• Comprehensive Enablement Solutions – from EDI set up and trading in minutes to comprehensive testing
• Easy-to-Use Supplier Solutions - get hard to reach suppliers EDI compliant with Web EDI
• Risk-Free Enablement – no cost, no additional staff, no drain on resources
• Clear Visibility to Campaign Success – metrics are available every step of the way
• Scalable Testing Platform – tier 1 to the smallest suppliers are tested in just days via automated testing
• Dedicated and Professional EDI Team – optimizes each supplier contact
• One-of-a-Kind Business Rules Testing – reduces shipping and other costly errors
• More than Just EDI – Direct EDI is the only EDI provider offering eCatalog enablement during EDI enablement

Direct EDI will gladly test suppliers with existing EDI capabilities, while suppliers needing a quick, easy EDI solution often request our SaaS solution, Web EDI. Once with our Web EDI service, many suppliers continue to add more trading partners to their Web EDI account.

Direct EDI cares about your trading parnters’ – and it shows.

• Easy-to-use, web-based EDI solution
• No IT or software costs
• Free, U.S.-based support
• eCatalog available through a single set up
• Dedicated EDI Team
• Seasonal to Large Volume Options

From the first contact letter to the last Supplier tested, we’ll share with you each communication your supplier receives, and provide metrics throughout the enablement period. We’re confident your suppliers will be EDI compliant quickly - from Tier 1, to Tier 2, to Tier 3.

Direct EDI is an EDI leader in all aspects of EDI services and solutions. Let us help you enable paperless invoicing, get set up with EDI, or integrate your EDI with backend systems such as logistics software and ERP accounting systems.

*Minimum quantity of suppliers may apply. Price subject to change at any time.

Letter from the CEO

At Direct EDI we are excited about the future and what it holds for our company. The primary reason for our confidence comes from our customers; a diverse community representing all members of the Supply Chain from retailers to manufacturers to business services providers. As we continue to see rapid growth and profitable earnings, we are extremely grateful for the way we have been embraced by customers worldwide. We have always believed that the success of Direct EDI begins with the customer and their trust in us to consistently deliver electronic data interchange and e-commerce products and services that are simple, powerful, reliable, cost-effective and provide solutions that fulfill real customer needs. Customers in new and established companies in all industries continue to enthusiastically select Direct EDI products and services over the competition and increasingly recommend Direct EDI as the EDI service provider of choice, further proving our value in the marketplace.

The confidence about our future is further supported by the quality of our people. The colleagues who drive Direct EDI are passionate in maintaining the human connection we offer despite being a web-based EDI company. By creating a positive work environment which promotes professional growth, we are grateful to have on our staff, talented people who are dedicated to delivering an excellent service experience. In turn, our customers always know that ready, willing and able Direct EDI staff members are just a phone call away.

Our creative and innovative approach to EDI is at the center of our service. Operating in an industry driven by set standards, strict guidelines and mandated requirements, we never forget that our method of delivering the EDI service is what makes us unique. By continuing to listen to the marketplace and understand the needs of our customers, we are creating innovative solutions which not only meet EDI requirements but also solve real customer problems; filling in gaps and building bridges. We believe our job is not only to ensure that we continue to live up to the standards we have set, but also to advance our awareness of our customer needs to even higher levels.

Thank you for your interest in Direct EDI and for visiting our website. I hope you find it informative. However, if you really want to get to know us and what we can do to help you address your business challenges, please contact us. We welcome the opportunity to speak with you and to contribute to your success.

Sincerely,

Michael Davidovich
Founder and CEO

Direct EDI Boasts

Certified Program Developer Team - Direct EDI's certified development team has been at the forefront of web-based applications for more than a decade. Our success begins with identifying mission-critical data and business requirements for our retail and vendor clients and then building the technology to simplify and integrate these processes through web-based technology. The result is affordable, easy-to-use EDI solutions that connect all parties in the supply chain flow…down to the Last Mile.

FREE Live Customer Support - Direct EDI offers no-cost Customer Support, available 12 hours per day. Our customers speak directly to a live support representative, unlike other providers that require customers to log-in, create a help ticket and wait for support.

Clear Leadership Through Technology – Michael Davidovich, founder and CEO, designed custom solutions for technology-savvy companies, such as FedEx and Intuit and other Fortune 500 companies, for more than 2 decades. His passion is delivering simple solutions for the cumbersome and costly supply chain processes using state-of-the-art software, hosted via the web. Mr. Davidovich’s vision is to remove barriers to EDI compliance, provide best-in-class EDI technology and support to small and mid-size vendors, while helping our hundreds of retailers to realize 100% EDI compliance.

Proven Strategies To Reduce Chargebacks - Webinar

Michael Kotoyan, co-founder of the EDI Academy, provides must-know strategies to master your customer's requirements, conduct training and simulation runs and setting up alert systems are just a few things you can do to prevent chargebacks. Sign up for the webinar and learn about the strategies you can use to fight chargebacks!


http://directedi.com/webinar/072309-ProvenStrategiesToReduceChargebacks.asp

Who's Minding the Store? The importance of Vendor Management... (WEBINAR)

Who's Minding the Store? The importance of Vendor Management...

James Lewis, former JC Penney buyer, and CEO & Founder Enhanced Retail Solutions, highlights a growing trend spurred by Wal-Mart’s approach to vendor participation in analyzing and acting on retail sell through information. See how EDI 852 POS data can be transformed into useful sales information that was previously unattainable to large and small vendors.

Jim is a former JC Penney buyer. He managed or bought key categories in Men's, Children's and Home Textiles throughout his 15 year career. Jim has been featured in Apparel, Home Textiles and Licensing publications and has conducted seminars at industry associations and trade shows including MAGIC. Jim was recently honored to conduct a seminar at his alma mater, The University of Florida, at the Miller Center for Retailing

Watch the webinar

Complete EDI for Paperless Invoices, PO's and More

Complete EDI for Paperless Invoices, PO's and More

Electronic Data Interchange (EDI) is MORE than just compliance and enablement. At Direct EDI, Inc. our Software-as-a-Service (SaaS) solutions are built to be affordable. Our easy-to-use products connect suppliers, customers, and logistics partners. The results are seamless exchange of documents without costly investments in software, hardware, technical support, or additional staff.

Implement paperless invoices or any EDI documents.
Ask us how EDI can work for you!

Our affordable, web-based EDI solutions help small, medium and large businesses communicate electronically together, in a standard format - whether you are a manufacturer supplying a retailer with goods, a service provider with a small accounting department, or a business needing affordable, easy-to-use EDI. View our suite of services and solutions

Direct EDI is an EDI leader in all aspects of EDI services and solutions. Let us help you enable paperless invoicing, get set up with EDI, or integrate your EDI with backend systems such as logistics software and ERP accounting systems.

*Minimum quantity of suppliers may apply. Price subject to change at any time.